"Amy's flawless and extremely pleasant service has been amazing to deal with A perfect example is when I saw the infamous 50% price drop. By the time I realized what had happened and emailed Amy about it, she just replied "No worries, I've already taken care of it for you! Watch your email for an updated invoice." Now THAT, my friends, is SERVICE. Many other TA's would have just left it alone, keeping the commission on the extra $800+. Not Amy."